Intermittency with Internet service affecting the TOS system
(23/03/2023)

Internet Network Intermittence (1)

Dear Customers

We hereby inform you that today we have been experiencing intermittency with our internet service, which is affecting our TOS system, so an update will be made to it, which will generate that for a period of approximately 90 minutes, there will be no service on our web portal, starting around 15:30 hours.

Please consider not to send exports during this period of time, since the consultation of annex 29 will not be possible, which could cause inconveniences at Customs. Tolerances will be opened with ASIPONA.

We thank you in advance for your attention and take this opportunity to send you our best regards for the coordination of your operations. We thank you in advance for your attention to this letter and take this opportunity to send you our best regards.