Rail Freight

Dear Customers

We are sorry for the inconveniences that have been caused by the delay in the loading of containers by train mode. We understand the inconvenience this has caused, and we want to assure you that we have been working daily to resolve and regularize the service as soon as possible.

The main reason for the delay is due to the lack of positioning of sufficient pits by the rail supplier (Ferromex) Due to these unforeseen circumstances, we have had a significant gap between the equipment positioned and the demand for delivery via rail. Please be assured that we are aware of the complexity of the situation and are working closely with Ferromex to address this situation as soon as possible. Our team has been in constant communication, emphasizing the urgency and importance of delivering your goods in the shortest possible time. If you have any questions or concerns, please do not hesitate to contact our customer service team. We are here to assist you and provide any additional information you may require.

We appreciate your support and understanding.